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 Square Payment Option Stopped Working
Author « Topic »  

TastelessApple
Advanced Member

USA
490 Posts

Pre-sales questions only
(More Details...)

Posted - 11/08/2022 :  20:44:37  
Hello,

I set up Square as a payment option for a site a week ago or so. I ran a test payment and received one other payment, but now the input boxes for the card number and other card details are not accepting anything to be input into. I'm not aware of anything changing. Any ideas as to what the problem could be? I have tried 4+ browsers and phone and none of them work. [img]https://brazosgraphics.com/site/images/card-problem.png[/img]

Thank you.

midvalleydrifter001
Ecommerce Template Expert

USA
841 Posts

Posted - 11/08/2022 :  22:02:19  

Vince
Administrator

41803 Posts

Posted - 11/09/2022 :  12:45:47  
There are changes now in the v7.4 and v7.5 updaters to address this problem. The files you need are...
vsadmin/css/ectcart.css
vsadmin/inc/inccart.asp/php
vsadmin/inc/incorders.asp/php
vsadmin/ajaxservice.asp/php
There will be another update as soon as possible to get the GooglePay, Apple Pay and Masterpass functions going again.

Vince

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Vince
Administrator

41803 Posts

Posted - 11/11/2022 :  05:26:44  
There are some more changes for SquareUp now which include the ability to click on the "Authorization Code" in the ECT admin orders page to go to your Square dashboard to view the order details.

Vince

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John M
Advanced Member

449 Posts

Posted - 11/14/2022 :  04:12:21  
I just checked and we have had many $1000's of square abandoned carts the last few days!

So are we fully up to date now with the latest Square integration? and are all the other payment integrations on their latest releases? since we use a few...

It is really not a good situation to be in having to upgrade software at the busiest time of the year!

John

Vince
Administrator

41803 Posts

Posted - 11/14/2022 :  05:15:17  
Hi John
Yes, there are some changes as here for the Square payment processor...
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=115011

If you subscribe to that forum you get notification of updates.

Vince

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