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 help email confirmations not going through!
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mrouse2323
Advanced Member

USA
145 Posts

Pre-sales questions only
(More Details...)

Posted - 04/12/2023 :  13:32:33  
hi just today im not receiving confirmation order emails....

should i try to use php mailer and smtp? if so what are the settings for smtp gmail settings?

help its urgent!

dbdave
ECT Moderator

USA
10289 Posts

Posted - 04/12/2023 :  15:49:57  
Hi, if it's been working and you have not made any changes, I would speak to the host first as they may be having problems with the email server.
Check with them first.
Thanks,
David

mrouse2323
Advanced Member

USA
145 Posts

Pre-sales questions only
(More Details...)

Posted - 04/12/2023 :  15:56:07  
i havent changed anything its through gmail email address?

Vince
Administrator

42479 Posts

Posted - 04/13/2023 :  01:32:38  
Then set this parameter in your includes.php file...
$debugmode=TRUE;
Then try an operation that would result in sending an email and you should get debug information about why the email failed. Then let us know what that is.

Vince

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