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wellsuited
New Member

95 Posts

Posted - 01/09/2024 :  10:57:35  
There is no place to enter the credit card details for Square up. It just has the labels for card number, cvv, expiration and postal.

Edited by - wellsuited on 01/09/2024 10:57:54

dbdave
ECT Moderator

USA
10426 Posts

Posted - 01/09/2024 :  13:25:25  
Hi, on our site, the "labels" are a placeholder in the fields you type in.
Perhaps they are there and the colors on your site, or some css is making them hard to see.
Is this a new setup or has it been working and now there is an issue?
If it's the latter, can you check what version of the API you are using?
You can see that in the developer section of your square account.

Thanks,
David

wellsuited
New Member

95 Posts

Posted - 01/09/2024 :  13:29:50  
This is a new site and it has never worked. The js file from Square seems to be getting blocked. This file is returning 404, https://squareup.com/v2/paymentform

dbdave
ECT Moderator

USA
10426 Posts

Posted - 01/09/2024 :  15:56:58  
Hi, you do not need any js file(s) from square.
Have you followed the setup instructions here? https://www.ecommercetemplates.com/phphelp/ecommplus/squareup.asp

Thanks,
David

Vince
Administrator

42785 Posts

Posted - 01/10/2024 :  00:21:42  
Hi David
As it happens that file is loaded by Square as part of the process of displaying their payment form and it seems that for some reason it is being blocked. It all seems to be ok here so do you have this loaded on a test site maybe so I can try there?

Vince

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wellsuited
New Member

95 Posts

Posted - 01/10/2024 :  04:19:49  
Vince, I have emailed you a link. Thank you.

dbdave
ECT Moderator

USA
10426 Posts

Posted - 01/10/2024 :  07:11:57  
Sorry there, Wellsuited, it almost sounded like you may be attempting a manual install as with some payment processors.
You're in good hands with Vince there.
Thanks,
David
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