I fixed a problem with email.

How can I How to resend email from sale?
I missed an email from a sale.
Note: Not the resend to purchaser, but resend the sale email to me, if possible.

Any help appreciated.

Hi, in your admin, when you view an order details, you can resent the receipt email there, and there are tick boxes to choose which of the emails to send, with store owner "Order at your store" being one of them.

Thanks,
David

David,

Thanks, but I am afraid I do not see it.
The only Resend Email is under the purchaser's name. So, it seems it will resend an invoice to them.

The only checkboxes I see is under STORE ADMIN> Email Settings

:New Order :New Affiliate :New Customer :New Review

I have:
Ecommerce PlusASP v7.6.5

Open up the customers detail sales order

Then under "Additional Details" click on "Resend Email"

From there you have options. Choose "Order at you Store" and click Submit

Patrick

Hi Yes, as Patrick suggests, you seem to be in the wrong place.
I think you are in the Store Admin and instead, you should go to the "Orders Admin" and click there, or on the sub-menu select "view orders"
From there, you can locate the customers order in a number of ways.
If the order came in today, it should be showing.
If not, you can select a status or just enter a date range.
Once you locate the order, just open it and follow Patrick's suggestion.

Thanks,
David

Thank you. It works fine.