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 Alternat ID Not Working after update
Author « Topic »  

mrbeanbag
New Member

USA
92 Posts

Posted - 06/08/2025 :  19:30:35  
I updated to Ecommerce PlusASP v7.8.6

beanbag.com/wjsails.htm

Now, I have 1 product that has an option A/B rig, using the product here DF95AB, or C/D rig, change the product ID to DF95CD. Use to work... now after update from 7.7.6 it changes all my options after the option to choose AB or CD to red and show a zero inventory.

These products are almost identical, just 2 different sizes but lost of options after like color, Number is, Do you want USA etc...

Product DF95AB
Option Rig AB use ID DF95 AB or Rig CD use prod ID DF95CD
Then both these products have the same options after this Alt Id option
Option Class symbol
Option Color
Option Number on Main
Option Number on Jib
Option Do you want USA
Option Country is

All works fine if I make this a single product on Alternat ID on Option Rig AM or Rig CD However as soon as I do
these all turn red and stick is 0 add to cart button is sold out
Option Color
Option Number on Main
Option Number on Jib
Option Do you want USA
Option Country is

Before I updated this worked fine for Inventory as I just want 1 product that after choosing option 1 Which rig Ab or CD either displays this product or the next product.



Scott

Vince
Administrator

43014 Posts

Posted - 06/09/2025 :  00:48:50  
Hi Scott
I've tried adding a few different combinations of options to the cart for the DF95AB product but all seem to be ok. Could you let me know what combination of options I need to get this to go wrong?

Vince

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mrbeanbag
New Member

USA
92 Posts

Posted - 06/09/2025 :  19:47:52  
Sorry, I turned off the product because it was not working. SO I just re-created it here https://www.beanbag.com/wjsails/proddetail.asp?prod=DF95xx

All I want is if someone chooses the rig as AB it uses DF95XX but if they choose Rig CD it uses product DF95CD and changes the image. All other options are not stock options, but just color choices etc.

This use to work just fine before I updated the ecommercetmeplates software.... so something in the update has messed up Alt IF


See in my example, not a lot of the options are red, and I get Out of Stock.

Scott

mrbeanbag
New Member

USA
92 Posts

Posted - 06/10/2025 :  11:41:34  
hELP

Scott

midvalleydrifter001
Ecommerce Template Expert

USA
950 Posts

Posted - 06/10/2025 :  19:16:10  
Mine does basically the same thing

https://www (DOT) slixprings.com/proddetail.php?prod=SliXshot-Black-Powder-Nipples

You select any product and then "Add to Cart" and that image is shown in the popup.

Then click on "Secure Checkout"

Then on the 1st page of checkout it uses the alternate image.

Patrick

ECT v7.8.6
PHP v8.3.22





Edited by - midvalleydrifter001 on 06/10/2025 19:16:33

Vince
Administrator

43014 Posts

Posted - 06/11/2025 :  03:37:30  
Hi Scott
I've had a look at this and I think it is to do with the way you have a product "DF95xx" which has an option whose alternate id is also "DF95xx". I'm still looking into why that's the case and it may be that it's a reasonable thing to do, but if you could set this product up so that the A Rig option was a product in the same way as the B Rig option (whose alternate id is DF95CD) then I think that will resolve this.

Vince

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mrbeanbag
New Member

USA
92 Posts

Posted - 06/11/2025 :  07:53:05  
It use to work this way on older version of ecommercetemplates. It was not until I updated it started doing this.

Scott

Vince
Administrator

43014 Posts

Posted - 06/11/2025 :  09:37:15  
Hi Scott
quote:
It use to work this way on older version of ecommercetemplates. It was not until I updated it started doing this.
I'm not saying that's not the case but this should hopefully cure the issue for you. Could you give it a go?

Vince

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