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 Options not showing on invoices
Author « Topic »  

Roger
Advanced Member

355 Posts

Posted - 07/10/2025 :  08:06:50  
PlusASP v7.8.7

Options are assigned to products and show up on the proddetail page, but customer choices are not showing up on some orders.

Any help?

Thanks,

Roger

Edited by - Roger on 07/10/2025 09:15:53

Vince
Administrator

43088 Posts

Posted - 07/11/2025 :  02:48:39  

Roger
Advanced Member

355 Posts

Posted - 07/11/2025 :  07:41:09  
Hi Vince, no

Roger

Phil
ECT Moderator

United Kingdom
7779 Posts

Posted - 07/14/2025 :  00:40:52  
Hi Roger,
can you post a link to a product where this is occurring please?



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Roger
Advanced Member

355 Posts

Posted - 07/14/2025 :  07:42:16  
Hi Vince,

Here you go:

https://needlepointus.com/proddetail.asp?prod=SR1028

https://needlepointus.com/proddetail.asp?prod=RW1304A

Thanks



Roger

Phil
ECT Moderator

United Kingdom
7779 Posts

Posted - 07/14/2025 :  08:10:19  
Hi Roger,
This seems to only occur when a customer uses the quick buy button.

Not too sure why to be honest, but I'll look into it and get back to you. Meanwhile you could remove the quick buy button until the issue is sorted out.



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Edited by - Phil on 07/14/2025 22:27:39

Roger
Advanced Member

355 Posts

Posted - 07/14/2025 :  08:26:03  
OK, that's done for now; thanks

Roger

Phil
ECT Moderator

United Kingdom
7779 Posts

Posted - 07/15/2025 :  02:35:18  
Hi Roger,
I can reproduce this on my PHP version but I'm not too sure what the issue is, so we'll just have to wait until Vince gets back from his break.

Rolling back to an earlier version does fix it though, but that's really not an option.



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Edited by - Phil on 07/15/2025 04:39:58

Roger
Advanced Member

355 Posts

Posted - 07/15/2025 :  07:06:56  
Thanks Phil

Roger

Phil
ECT Moderator

United Kingdom
7779 Posts

Posted - 07/16/2025 :  23:59:55  
Hi Roger,

I've fixed this, so if you'd like to check the pm I've sent you with a download link. The fix is in the js/ectcart.js file. so just upload it and make sure you clear your browser cache or force a page refresh (ctrl + F5)




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Edited by - Phil on 07/17/2025 23:53:15

Roger
Advanced Member

355 Posts

Posted - 07/17/2025 :  07:48:29  
Thanks Phil; trying it now.

Roger
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