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 UPS Registration error
Author « Topic »  

mrbeanbag
Advanced Member

USA
102 Posts

Posted - 11/23/2025 :  19:54:55  
I have tried about 6 times over the past 4 weeks to obtain UPS credentials, and I keep getting the following error message

Products Included In This App *
Authorization (OAuth) Approved
Tracking Pending
Rating Pending

There is a non technical issue with your request. In order to resolve it you will need to complete and submit the following requestion information.

Clicking on this only collect some info about who I am and what is the issue I need them to resolve??? Which I do not know. No one from UPS every contacts me or emails with any fix or credentials.

I received and email from UPS saying
Hello,

You have subscribed to notifications for the APIs listed below:
• Address Verification
• Shipping
• Time in Transit
• Tracking
Thank you for subscribing.

Unsubscribe

But I have not received and Api credentials to put in the ETC... and if I log back into UPS and go to my apps, there are none there.?????





UPS use to work and stopped about 3 weeks ago... so I have been trying to re-register as I thought the reason it must have stopped is I was on the old registration codes.



Scott

Edited by - mrbeanbag on 11/23/2025 21:53:43

Vince
Administrator

43171 Posts

Posted - 11/24/2025 :  01:59:09  
Hi Scott
Yes, I think this is the reason you are having problems with UPS as a couple of weeks ago they seem to have turned off their old API's. But others who had problems registering for the new oAuth credentials have had success by calling UPS and getting some support that way. Can you try this?

Vince

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mrbeanbag
Advanced Member

USA
102 Posts

Posted - 11/24/2025 :  05:57:25  
Ok, I will give ups a call today. Thanks

Scott
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