A customer has told me that when they try to view their order details they are getting a strange error message.

I have looked and when logged in as a customer with no orders everything shows fine but as soon as an order is placed, the client login screen throws a fit! On desktop it goes narrow (as if being viewed on a mobile) and shows long set of text. On mobile the view is normal but still gives out this...

Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/vsadmin/inc/incclientlogin.php:1150 Stack trace: #0 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-content/plugins/ect-widgets/ect-widgets.php(565): include_once() #1 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-content/plugins/ect-widgets/ect-widgets.php(594): ect2_do_shortcode() #2 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/shortcodes.php(434): ect2_clientlogin_shortcode() #3 [internal function]: do_shortcode_tag() #4 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/shortcodes.php(273): preg_replace_callback() #5 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/class-wp-hook.php(341): do_shortcode() #6 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/plugin.php(205): WP_Hook->apply_filters() #7 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/post-template.php(256): apply_filters() #8 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-content/themes/hello-fashion/functions.php(889): the_content() #9 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/class-wp-hook.php(341): vilva_entry_content() #10 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters() #11 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/plugin.php(522): WP_Hook->do_action() #12 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-content/themes/vilva/template-parts/content-page.php(25): do_action() #13 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/template.php(816): require('/homepages/11/d...') #14 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/template.php(749): load_template() #15 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/general-template.php(206): locate_template() #16 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-content/themes/vilva/page.php(24): get_template_part() #17 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-includes/template-loader.php(125): include('/homepages/11/d...') #18 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/wp-blog-header.php(19): require_once('/homepages/11/d...') #19 /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/index.php(17): require('/homepages/11/d...') #20 {main} thrown in /homepages/11/d951095959/htdocs/clickandbuilds/Memorialjewelleryblanks/vsadmin/inc/incclientlogin.php on line 1150
There has been a critical error on this website.

Hi Gemma
Sorry about the problem here but I think I've got it solved and I've added the fix to the updater. It's to do with global variables and the WordPress version. The fix is now in the updater in the incclientlogin.php page.

Vince

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Thanks Vince,

i have just run the latest updater but unfortunately it hasn't changed anything. I have cleared all cookies etc and logged into my site again from fresh, but still seeing the same code.

Hi Gemma
I applied the changes from the updater and it's all working now.

Vince

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