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 Error Voiding Transaction
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midvalleydrifter001
Ecommerce Template Expert

USA
971 Posts

Posted - 02/20/2026 :  09:52:24  
I am running ECT v7.9.3
PHP 8.3.30

I had to void an order from the adminorders page.

After changing the Action from Capture to Void and clicking on the button "Inform Authoriz.net I get the following error message:

Fatal error: Uncaught ArgumentCountError: Too few arguments to function substr_(), 2 passed in /var/www/vhosts/slixprings.com/httpdocs/vsadmin/ajaxservice.php on line 2619 and exactly 3 expected in /var/www/vhosts/slixprings.com/httpdocs/vsadmin/inc/incfunctions.php:2988 Stack trace: #0 /var/www/vhosts/slixprings.com/httpdocs/vsadmin/ajaxservice.php(2619): substr_() #1 {main} thrown in /var/www/vhosts/slixprings.com/httpdocs/vsadmin/inc/incfunctions.php on line 2988

Patrick

Vince
Administrator

43347 Posts

Posted - 02/23/2026 :  01:44:48  
Hi Patrick
There is a change in the incfunctions.php file now in the updater to sort this out. Sorry for the problems!

Vince

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midvalleydrifter001
Ecommerce Template Expert

USA
971 Posts

Posted - 02/26/2026 :  20:05:15  
That fixed it Vince.

Thank you

Patrick
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