Posted - 03/26/2026 : 05:21:19
There is still a small issue with the "You are only £xx away from Free Shipping." message.
I have an engraving service which is shipping exempt, but also free shipping exempt.
The reason is that sometimes people buy products but then come back and ask for engraving afterwards, so the engraving comes through on a separate order. In this case I don't want shipping to be charged on it. However, if the engraving is added as part of the initial order, I do not want it to count towards the free shipping threshold.
I have a free shipping threshold at £100.
If I add three bracelets at £25 each, that's £75 total. If they add engraving at £10 the message incorrectly reads "You are only £15.00 away from Free Shipping." It should still be £25 away from free shipping because the engraving doesn't count.
If I add a further 2 lots of engraving, so three bracelets and three lots of engraving. The total is £105. The "You are only £xx away from Free Shipping." message disappears, even though there is still £25 needed to get free shipping.
The good news is that the actual functionality is working as it should, so the site is charging shipping as I want to. It's only the message that is incorrect, i am concerned that it telling people they are closer to free shipping than they actually are, which is misleading.

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