Hi Vince,
Version PHP 7.9.3

It seems the shipping estimator isn't conforming to a free shipping discount when the scope is set to assign to individual products / categories

A shipping charge is displayed when products are added from any category that has the free shipping discount assigned, but does show free shipping at the final stage of checkout. Categories that do not have the free shipping discount assigned function as expected.

I've switched off the estimator for now just to save confusion. Can you test it your end and confirm there is a problem or is my set up incorrect?





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Hi Phil
I set up a test here and it all seemed fine. The results of the shipping estimator are cached so could that be causing the problem? The way to force the estimator to refresh is to delete and re-enter the quantity for the product so the "Update" button appears then click that.

Vince

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Hi Vince,
That's not working for me at all.

I've even switched to a different browser and shipping is still being displayed on the estimator for free ship items. Leave it with me for the moment and I'll set up a test environment for you and send you a url



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Vince,

My site is the one having the problems with the shipping estimator. The shipping estimator is still turned off because of the confusion it was causing.

However, I just recently had an order come through where the shipping was supposed to be $20 USD & somehow the customer was charged $22.34. I've checked everywhere I can think of to see where that extra $2.34 came from & can't figure it out. I even asked Phil about it & he said he can't figure out where that number came from either.

Kathleen
www.trendyhounds.com