Gift Certificate Purchase Error

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midvalleydrifter001 Ecommerce Template Expert USA 986 Posts	Posted - 06/20/2026 : 12:26:24 I just tested purchasing a gift certificate and after clicking the pay now button this is the pop up I received on the Thanks Page. Copy the URL to see the image. https://www.slixprings.com/Screenshot%202026-06-20%2011.58.23.png The order and confirmation emails work correctly but the popup is confusing. Not sure if this is supposed to work this way. Patrick ECT 7.9.4 Latest Update PHP 8.3.31
Vince Administrator 43449 Posts	Posted - 06/21/2026 : 10:37:24 Hi Patrick I just tried here and this doesn't happen by default. Do you have a product defined in admin with the product id, "giftcertificate" by any chance? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
midvalleydrifter001 Ecommerce Template Expert USA 986 Posts	Posted - 06/21/2026 : 17:38:25 Hi Vince, Yes, I have a product ID of giftcertificate Patrick
Vince Administrator 43449 Posts	Posted - 06/21/2026 : 22:38:27 Hi Patrick Could you check that product then to make sure it isn't set to allow downloads? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
midvalleydrifter001 Ecommerce Template Expert USA 986 Posts	Posted - 06/21/2026 : 23:01:44 Hmm.... somehow "Image Upload" was checked. I "Un-checked" it and now it works fine. Thanks for the pointer. I would have never thought to look there. Many thanks as always. Patrick Edited by - midvalleydrifter001 on 06/21/2026 23:06:09
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