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Steve@envisionit.com.au
Advanced Member

Australia
259 Posts

Posted - 09/04/2026 :  19:41:48  
I tried to login to the admin portal and seeing this error- An error occurred on the server when processing the URL. Please contact the system administrator.
If you are the system administrator please click here to find out more about this error.
It happens after username and password is added.
It was working OK 2-3 month back and we have not changed anything. If I remember it correctly, it was even after the upgrade to 7.9.4.
What could be the issue because the settings as per the reference link are all correctly set up.
Issue is there both on the Edge and Chrome.
Could it be that I enable MFA on it? I vaguely remember doing something like this.

Steve Bungay
Envision IT
388 Huntingdale Road
OAKLEIGH SOUTH VIC 3167
Tel: +61 3 9886 7240

Phil
ECT Moderator

United Kingdom
7852 Posts

Posted - 09/05/2026 :  00:00:19  
Hi Steve,
The first thing I'd do is switch on detailed error messages to give you a clue as to what's going on.

You can either ask the host to do this for you or add something like this to your web.config file

<configuration>
<system.webServer>
<httpErrors errorMode="Detailed" />
</system.webServer>

</configuration>



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