 Posted - 10/08/2026 : 08:04:03
Hi, it does require a small hack, but we insert the client account notes on the customers order. When we have a customer that has ongoing issues, or special requirements, it shows on their order. We also match orders based on email, name and IP address in case they come in with a different account. Here is an example of where we have in our admin... The green area is client notes and the icons at the top are matched orders. Then we have address and IP validation tools we use. Much of what you see there is normally hidden unless we want to view the address validation stuff. That is from a company Melissa data - they are the best in address validation and as you can see, we also get a ton of other data that helps with fraud protection.  This is inserted with a single include line that needs to be added with each update. All of the code is in a separate page, so updates are fairly easy. My code is .asp, but could likely be adapted to .php Really some of this would be a good feature to have in the cart, so a post in the suggestions forum might be helpful. I think pulling in client notes would be helpful and perhaps Vince could add in a call to an include page, that if it exists, it pulls in custom code for use to insert without needing to updated that in the incorders script. Thanks, David  | 
flagging certain customers