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Phil
ECT Moderator

United Kingdom
7622 Posts

Posted - 02/01/2024 :  03:46:03  
Hi Vince,
I received a report last week from one of my clients that they have a problem with PayPal Checkout when making a partial refund. I didn't actually believe them at first but they were quite certain there was a problem.

So I ran a test on my own site for a £2.00 order, did a partial refund for £1.00 in my PayPal account and after doing so it set the status of the order in the admin to cancelled.

Also, although the status was now set to cancelled the stock wasn't replenished.

I would have thought the status should only be set to cancelled if a full refund was issued?

This behaviour on my test transaction/order was exactly how the client described it to me





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Edited by - Phil on 02/05/2024 01:40:37

Vince
Administrator

42472 Posts

Posted - 02/02/2024 :  04:05:39  
Hi Phil
Good point and this should be fixed now. I've added the changes to the vsadmin/ajaxservice.php file in the updater.

Vince

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Phil
ECT Moderator

United Kingdom
7622 Posts

Posted - 02/02/2024 :  07:41:35  

trendyhounds
Advanced Member

245 Posts

Posted - 04/19/2024 :  09:02:56  
Vince,

I've had the same problem happening. I've done 2 updates to try to correct it & it's still happening.

Vince
Administrator

42472 Posts

Posted - 04/20/2024 :  02:40:47  
Hi Trendyhounds
I checked and all the updates really are in the v7.6 and v7.7 updaters. Is it possible when updating that not all the files were updated? Or could it be that your problem isn't quite the same as the one above?

Vince

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trendyhounds
Advanced Member

245 Posts

Posted - 04/20/2024 :  07:53:34  
I believe it's the same problem because it's doing the same thing as before, just like Phil described.

This is the latest updater on my website v7.7.4

When I do the update, I add all the files so I have no idea why it's not working.

I will download the latest updater again & add this file for the 3rd time to see if it makes a difference. vsadmin/ajaxservice.php file

I don't do a lot of refunds, so it might be a while before I will be able to check it again.

Edited by - trendyhounds on 04/20/2024 07:54:59
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