Minor issue with Dazzle tracking import

Author	« Topic »
ekrzycki Advanced Member USA 351 Posts Pre-sales questions only (More Details...)	Posted - 05/12/2020 : 22:31:56 Minor issue with Dazzle tracking number import. The import function expects the name to match 100% before appending the tracking number to the person's order. If a person uses just a middle initial with a period, this causes an issue. Dazzle's address checking automatically deletes the period so the name no longer matches. For example buyer enters: Firstname M. Lastname Dazzle changes name to: Firstname M Lastname Now when you do a Dazzle import - the lack of a period throws off the match and the entry is reported as 'not found'. Can we get this importing function to ignore periods? Edited by - ekrzycki on 05/12/2020 22:32:22
Vince Administrator 42460 Posts	Posted - 05/13/2020 : 02:27:58 Hi Ekrzycki It looks a bit tricky to tell the truth and I'm not absolutely sure but I'll have a look when I get a moment. In the meantime could you send me a sample dazzle file (vince AT ecommercetemplates DOT com) as I've mislaid my test files. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
ekrzycki Advanced Member USA 351 Posts Pre-sales questions only (More Details...)	Posted - 03/04/2021 : 19:47:06 Did you ever get a chance to look at this one?
Vince Administrator 42460 Posts	Posted - 03/05/2021 : 02:00:26 Hi ekrzycki I'm sorry I didn't get back to you but I did give this some thought but I'm not really sure what to do about it. Would it be possible before you do a Dazzle update, to just search in the admin orders page for "." and "Search Name"? And then manually delete if any appear. I would imagine this only happens occasionally no? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
ekrzycki Advanced Member USA 351 Posts Pre-sales questions only (More Details...)	Posted - 03/05/2021 : 20:24:09 As you said - this only happens occasionally, fortunately. It's more of a nuisance once in awhile but I can live with it. Just something to keep in the back of your mind for 'maybe someday'.
	« Topic »