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Vince
Administrator

43314 Posts

Posted - 02/24/2026 :  12:30:10  
Hi Laural
If you update to one of the latest supported versions so you have the USPS updates, then go to the ECT Admin -> Shipping Admin -> USPS Admin and there are instructions there as to what you need to do. Can you try that first and see how it goes?

Vince

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laural
New Member

USA
71 Posts

Posted - 02/24/2026 :  13:17:14  
I recently updated to version 7.9.3, and have followed the directions on the shipping admin. When that didn't initially work, I was looking on this forum, and followed some of those instructions--registration for USPS Web Tools API, got the reply with ID and Password, then requested access from USPS--which replied "Access denied. We have discontinued Web Tools API, please utilize the new USPS API Platform at the Developer Portal, not Web Tools APIs." From the Developer Portal I created an app, and tried THAT key and secret on my admin settings, and that didn't work either. Do I need to generate an OAuth token, or is that something that is part of the Ecommerce update? Is there something else I should have uploaded when I did the version update?

Debbie
Starting Member

USA
4 Posts

Posted - 02/24/2026 :  14:40:24  
Hi Laural. I found that after I after I generated the OAuth token, I then entered the new customer secret and ID everything started working. I didn't have to do anything beyond that.

Vince
Administrator

43314 Posts

Posted - 02/24/2026 :  22:20:10  
Hi Laurel

quote:
To retrieve your new USPS Consumer Key (Username) and Secret (Password) please click here https://developers.usps.com/getting-started.
(You only need to follow the first 3 steps to create your Consumer Key and Secret as we've done the rest.)


Those first 3 steps are...

quote:
1. Log In/Create USPS Business Account

Use the USPS Customer Onboarding Portal (https://cop.usps.com/cop-navigator?wf=API&showCC=false), sign into your USPS Business Account, or create a new USPS Business Account. The COP will ensure that your USPS Business Account is configured for the USPS APIs.

2. Create an App

After finishing account setup through the COP, select My Apps on the top of the COP Business Portal page.

3. Retrieve your Consumer Key and Secret

Within COP, select your App and retrieve your Consumer Key and Consumer Secret from the Credentials section. These credentials are required for generating the OAuth Token.


Then just take this Consumer Key and Secret and enter them in your ECT Admin.

If you can do that and if it doesn't work, can you let me know how it doesn't work? For instance, do you get an error message and if so, what is that message?

Vince


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