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TastelessApple
Ecommerce Template Expert

USA
501 Posts

Posted - 08/07/2025 :  09:07:22  
Hello!

For years I have used UPS automatic rates for our store, but now it has stopped working. It gives this message "Too Many Requests" and no options to select from.

Any ideas on what I could do quickly to get this working again?

Thank you,
Josiah

dbdave
ECT Moderator

USA
10548 Posts

Posted - 08/07/2025 :  09:31:38  
What version of the cart are you on?
If it's outdated, you should update, but also you may be sending over a bad address where no results can be retrieved.

David

TastelessApple
Ecommerce Template Expert

USA
501 Posts

Posted - 08/07/2025 :  18:30:38  
Yes it is an order version (7.2.6), but it has months worth of modifications. It is on track to be updated in a few months but is there anything I could try right now to get that working? It is not the address.

Brazos Graphics
Building and Designing Custom Websites.
http://www.brazosgraphics.com

Vince
Administrator

43086 Posts

Posted - 08/08/2025 :  01:02:52  
Hi Josiah
To me that sounds like a connection problem and maybe the way to resolve this is to reproduce in a fragment of code so you can illustrate the problem to your host. If you want us to look into this for you I think we can do this in about an hour which would be one of these...
https://www.ecommercetemplates.com/Custom-Modified-Code

Vince

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