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 Getting Started and Pre-Sales
 paid for updater but cannot download it
Author    Topic »  

charmarsh
Ecommerce Template Expert

USA
962 Posts

Pre-sales questions only
(More Details...)

Posted - 11/22/2025 :  14:53:43  
order# 66789
will not let me download. does not recognize my account?

dbdave
ECT Moderator

USA
10585 Posts

Posted - 11/22/2025 :  17:06:54  
Hi, perhaps you ordered the update with a different email address than you normally use?
Is that possible?

Thanks,
David
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