Posted - 05/19/2026 : 14:50:18
Hi, A number of customers have contacted me in recent weeks after experiencing difficulty with the Paypal Pay in 3 (pay later) option. They seem confused because the 'Pay Later' option is not displayed on the first or second checkout pages. If they select Paypal as the payment method the 'Pay Later' option is shown on the third checkout page, but they don't always get that far. Also, a couple of customers have contacted me expressing concern that they have been charged twice or charged the full balance rather than just the first instalment... I think this may be because the checkout page shows the total order value after the payment process is completed. I think the checkout is working ok, but wondered if it would be possible to make pay later option clearer for customers.
Richard.
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