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atlend
Advanced Member

USA
359 Posts

Pre-sales questions only
(More Details...)

Posted - 09/18/2026 :  09:35:03  
A coupon limited to one use (Number Available = 1) is used up as soon as the Payment Details page loads, before the customer pays. If that page loads again, from a refresh, going Back, or a declined card, checkout rejects the code as "not found, has expired or is not applicable" and charges full price. On our store, about 4 in 10 single-use codes that got used up never produced a discount on a paid order.

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