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 Authorize.net Transactions no IPN
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lostbuckaroo
Advanced Member

113 Posts

Pre-sales questions only
(More Details...)

Posted - 09/02/2019 :  13:01:03  
It appears that Authorize.net Credit Card Transactions are going through I'm getting an email notification from Auth.net however I don't get an order confirmation email from my Ecomm templates cart. When I go into the Admin under orders the transactions/orders have a status of no IPN.. please help.

Vince
Administrator

42466 Posts

Posted - 09/02/2019 :  14:36:39  
Hi Lostbuckaroo
Was this working before or is this a new setup? Did anything change before this stopped working? Also, can you let me know if this is AIM, SIM or Accept Hosted that you are setting up?

Vince

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Phil
ECT Moderator

United Kingdom
7621 Posts

Posted - 09/03/2019 :  01:54:50  
Hi Carlos,
I see you're using the Accept Hosted Integration

Can you confirm you followed the final step in the instructions here - https://www.ecommercetemplates.com/phphelp/ecommplus/authorizenet.asp

quote:
Now go to Account > Settings > Webhooks. Give it the name of your choice, enter the endpoint URL
https://www.yourstoreurl.com/vsadmin/ppconfirm.php and make sure it shows as Active and select all the Events


And ensure your endpoint url is without the www. - see below what it needs to be based on your store url


http://lostbuckaroo.com/vsadmin/ppconfirm.php



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lostbuckaroo
Advanced Member

113 Posts

Pre-sales questions only
(More Details...)

Posted - 09/03/2019 :  09:39:16  
Got it figured out for some reason under Webhooks the status was set to 'inactive' I changed it to "active". And everything seems to be working now.
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